Your satisfaction is our number one goal. If for whatever reason you are not completely satisfied with an item simply return it for a replacement or a refund. If the issue was made on our part we will even reimburse the our cost for shipping back the item.
All returns must be included with a Return Authorization Form and must be pre-approved. To obtain an RMA number, please send an e-mail to: support@thebluedot.net. We will not accept returned items without a return form.
Be sure to include the following information:
- Order Number
- Date of original purchase
- Reason for sending back your item
- Your e-mail address & best phone number to reach you.
Please allow up to 72 business hours once we receive your returned item for processing. |